Question 1
In a call centre, the number of telephone calls, X, received during any 10-minute period follows a Poisson distribution with mean 9
P(X 5)
P(4 X
10) The length of a working day is 7 hours.
(4)
Using a suitable approximation, find the probability that there are fewer than 370 telephone calls in a randomly selected working day. A week, consisting of 5 working days, is selected at random.
(5)
Find the probability that in this week at least 4 working days have fewer than 370 telephone calls.
(3)