AQA GCSE Business Studies Paper 1: Influences of Operations and HRM on Business Activity November 2021 question paper 8132/1

Which of the following characteristics of an entrepreneur is the ability to develop new ideas/products?

Which of the following describes the chain of command?

Which of the following is a definition of a part time contract of employment?

Which of the following is the formula for total costs?

Which of the following is the next stage in the selection process after the closing date for job applications?

Enterprise is one of the four factors of production. Which of the following is a definition of enterprise?

State two financial methods of motivation.

Explain one method a business may use to expand.

Explain one benefit of job production to a business.

Explain one benefit to shareholders of limited liability.

Identify two stages of the process of procurement.

State and explain two employment laws.

Item A: JAA Toys

Explain one reason why the objectives of a business may change over time.

Jameel expects to produce and sell 40 toys per month at a price of £30 each.

Each toy will cost £6.50 to make. Other business costs will be £80 per month.

Jameel plans to take some money from the business’ profits.

Calculate how much Jameel would take each month if he pays himself 80% of the profit.

Jameel would have three months to make the 100 toys for the local toy shop.

Recommend whether Jameel should create a business plan before making a decision about accepting the order. Give reasons for your recommendation.

Item B: JAA Toys

Explain one way in which health and safety law might decrease the profits of a business.

Jameel will manage all the employees himself.

Analyse one drawback of a flat organisational structure for JAA Toys.

It is difficult for Jameel to predict demand and there are times when he has few orders.

Recommend whether Jameel should use zero-hour contracts for the new employees. Give reasons for your recommendation.

Item C: Style the Chic (STC)

Using Item C, explain one benefit to Eve of being a sole trader.

Using the data in Table 1, explain one way in which competition affects STC.

Eve makes all the major decisions in the business.

Analyse one effect of Eve’s style of management on staff motivation.

Item D: Style the Chic

Identify one way a business’ production of goods and services could be sustainable.

Using data from Table 2, describe how the information indicates STC has experienced growth.

Using Table 2, explain one benefit to STC of its growth.

STC currently uses six suppliers. The amount paid to them is shown in Table 3.

Analyse one benefit to STC of effective supply chain management.

Item E: Style the Chic

STC wants to increase customer loyalty and is considering two options to achieve this.

1. Introduce live chat to the website to improve customer service.

2. Introduce a recycling scheme to improve the ethical behaviour of the business.

Analyse the effect of each of these two options on STC.

Evaluate which of these two options will have the biggest impact on customer loyalty for STC.