Motivation & employee engagement

Which one of the following is the best definition of the term ‘logistics’?

Select one answer.

Figure 2 shows the profit of a business from its four locations in south-west England

Using the information in Figure 2, calculate the percentage of total profit made by the business in Devon in 2023. You are advised to show your workings.

Explain one reason why businesses train their employees.

Explain one method that a business could use to retain employees.

Discuss the impact on a business from using job enrichment.

In the Source Booklet, look at Figure 3 and read Extract B, then answer Question 7.

Give one non-financial method to motivate employees in a business.

Figure 4 shows the UK market share of the four largest cinema chains in 2016 and 2019.

(Source: https://www.bfi.org.uk/industry-data-insights/statistical-yearbook 2017 and 2020)

Using the information in Figure 4, identify the only cinema chain that increased its market share in 2019 .

Outline one likely responsibility for a manager of a Cineworld cinema.

In order to cover its loan repayments, Cineworld plc is considering the following two options:

Option 1: selling assets

Option 2: issue new share capital.

Justify which one of these two options Cineworld plc should choose.

Evaluate the importance of charging lower prices to allow Cineworld to return to profit. You should use the information provided as well as your knowledge of business.

Which one of the following is a fringe benefit?

Select one answer.

Figure 2 shows a bar gate stock graph which shows the deliveries of raw materials to a business in June 2021. These deliveries are labelled A, B and C.

Using the information in Figure 2, calculate the total amount of stock that was delivered to the business in June 2021. You are advised to show your workings.

Explain one disadvantage to a business of having a poor relationship with its suppliers.

Explain one impact on a business of introducing job rotation.

Discuss the impact on a business from new tariffs being introduced by countries it exports to.

Which two of the following are stages of the product life cycle?

Select two answers.

Which two of the following are elements of the design mix?

Select two answers.

Table 1 contains information about a new piece of machinery that a business wants to purchase.

Using the information in Table 1, calculate the average rate of return.

Explain one advantage to a business of having motivated employees.

Explain one impact on a business if tariffs are placed on its exports.

Which two of the following are examples of goods?

Select two answers.

Which two of the following would allow a business to improve employee retention?

Select two answers.

Table 1 contains financial information about a business.

Using the information in Table 1, calculate the net profit of the business.

Explain one reason why aesthetics may be important in the design mix of a product.

Explain one drawback to a business of introducing a system of quality assurance.

Which one of the following is a non-financial method of motivating an employee?

Select one answer.

Which one of the following is a type of organisational structure?

Select one answer.

Explain one benefit to a business of using external recruitment to employ new staff.

Explain one impact on a business from a lack of communication.

Give one stage of the sales process.

Using the information in Figure 2, identify the UK supermarket with a larger market share than Sainsbury’s.

Outline one advantage to Sainsbury’s of improving its customer service.

In order to improve the motivation of its shop floor employees, Sainsbury’s is considering two options:

Option 1: retraining

Option 2: increase wages.

Justify which one of these two options Sainsbury’s should choose.

Evaluate the likely impact on Sainsbury’s of replacing Fairtrade with its own Fairly Traded scheme. You should use the information provided as well as your knowledge of business.